Privacy Policy
This policy explains how Velocity Code Studio (“we”, “us”) collects and uses personal information when you visit this website or get in touch. Our apps have their own privacy policies, which you can find on each app’s page, for example the Crescendo Keeper privacy policy.
Who we are
Velocity Code Studio is an independent software studio based in London, United Kingdom. We are the controller of the personal information described in this policy. You can contact us at [email protected].
Information we collect
Information you give us. When you use the contact form or email us, we receive your name, email address and anything you choose to write in your message.
Technical information. Like most websites, our hosting and security services automatically record technical details such as your IP address, browser type, device and the pages you visit. This is used to keep the site running, secure and protected from abuse.
Cookies
We do not use advertising or analytics cookies, and we do not track you across other websites. The site may set a small number of strictly necessary cookies, for example security cookies set by our content delivery network, Cloudflare, to protect the site from malicious traffic. These do not identify you personally.
How we use your information
- To reply to your enquiry and discuss the work you are interested in.
- To provide services you have asked us for.
- To keep the website secure and working properly.
- To meet any legal or regulatory obligations.
We do not sell your information, and we do not use it for marketing unless you have asked us to.
Our legal basis
Under UK data protection law (UK GDPR), we rely on our legitimate interests to respond to enquiries and keep the site secure, on contract when we provide services you have asked for, and on legal obligation where the law requires us to keep certain records.
Who we share it with
We only share personal information with trusted service providers that help us run this website and our business, such as our website host, Cloudflare and our email provider, and only as far as they need it to provide their service. We will also share information if the law requires us to.
Some of these providers may process data outside the UK. Where that happens, we rely on the safeguards required by UK data protection law.
How long we keep it
We keep enquiry details for as long as we need them to deal with your enquiry and for a reasonable period afterwards in case you get in touch again. If you become a client, we keep project records for as long as needed to provide our services and meet our legal and accounting obligations. After that, we delete the information.
Your rights
You have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to ask for it to be transferred to someone else. To make a request, email [email protected].
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk. We would appreciate the chance to put things right first, so please contact us.
Security
We take reasonable technical and organisational measures to protect your information, including serving this site over an encrypted (HTTPS) connection.
Children
This website is not aimed at children, and we do not knowingly collect information from anyone under 13.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
Contact
Velocity Code Studio
London, United Kingdom
Email: [email protected]